3.9 / 5
Dale [Accrington, GB]
on 21/09/2009
(Solo business traveller)
Attentive staff.
Hotel is tired. New carpets required and decoration.
(108450295)
4.3 / 5
Margaret [Renfrew, GB]
on 04/04/2009
(Young couple)
(107698377)
1.7 / 5
Anonymous
on 30/03/2009
(Mature couple)
Location very convenient. Food in restaurant above standard expected and good value for money. Staff very friendly and polite. Allowed dogs - huge plus point. Potential for really good hotel....
Hotel being refurbished and our room was in very poor condition. Check in / out system very slow -
Overall: Adequate as a stop over - absolutely not appropriate for any longer stay.
(107501981)
3.1 / 5
Anonymous
on 18/03/2009
(Same sex couple)
hotel was clean. room service was quick
Room was not cleaned propley. Housekeeping staff did not speak english very well.
Overall: Good
(107325615)
5.0 / 5
Anonymous
on 11/03/2009
(Young couple)
Overall: superb service and the best scottish breakfast ever!!!!!
(107365734)
3.3 / 5
robert [spean bridge, GB]
on 11/01/2009
(Mature couple)
excellent evening meal,friendly helpful staff
hotel badly needs refurb (which is ongoing).....also felt very wary in lifts,maintainence required
Overall: took 4 rooms before one was suitable,had booked double for 2 nights,first room was 2 singles asked to be given another room, second smelled so badly of smoke returned to reception was sent to third room which had not been cleaned properly(nail clippings on floor,rubbish under bed,hairs all over bed cover)returned to reception asked for duty manager who promptly dealt with things personly and put us in one of the lovely newly refurbed rooms... so all in check in had taken us nearly 1 hour, after all this we had a super stay and would return to this hotel but request refurbed room on booking.
(107319430)
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