3.9 / 5
marie-louise [whitby, GB]
on 15/11/2009
(Other)
(108434191)
1.3 / 5
Lyn [Bristol, GB]
on 10/11/2009
(Mature couple)
(108900072)
3.6 / 5
Marlene [Warminster, GB]
on 17/10/2009
(Same sex couple)
The rooms were good. We didn't eat in so can't comment on meals.
T.V. point broken and one light bulb not working but both were fixed as soon as reported. The outside general appearance of the hotel didn't exactly look like a 'quality hotel'! The approach road was potholed, dark and with no sign to confirm you were on the right road. Infact I turned around and went back to search again, convinced I was on route to the skip yard. Entry from the other motorway was OK, signs desperately needed on my approach road.
Overall: Fair to good. Wouldn't have been so happy at full price!
(108877965)
2.7 / 5
Anonymous
on 13/10/2009
(Group of work colleagues)
The hotel in general was fine, the rooms were clean, the swimming pool and surrounding areas were clean as was the bar/lounge area and the restaurant.
Poor restaurant menu. Poor quality of food. Poor restaurant service. I do not expect to stay in an hotel of this standard to be given a bar menu for a restaurant meal
Overall: Very disappointed with the restaurant. We booked this overnight stay for our friends 60th birthday. The description given on your web site stated "Dinner costs GBP 15.00 per person", we wrongly assumed this to me a Table D'hote menu. The dinner menu we were presented with was a bar menu comprising of burgers, fish and chips and a stack chicken, we would have had a better choice at a cafe. After waiting for 55 mins for our order to be fulfilled the food was to say the least poor. All of it was processed. We went down to breakfast at 9.30 a.m. to find the juice jugs empty, the grapefruit dish empty and the only thing on the hot buffet was and empty baked bean dish, a plate of grilled tomatoes and 2 sausages. We along with others had to queue like school children for the hot food to be placed on the buffet, which took approx. 15 mins. At one stage we suggested we would be better going to the nearest Little Chef.
(108534321)
3.4 / 5
Helen [Warrington, GB]
on 01/09/2009
(Young couple)
Brian on reception was very helpful.
Booked a double room in March but was given a twin room that was disgusting. Damp walls, dirty bedding, dust everywhere, filthy windows, dirty bath. I asked to move rooms whereby some miracle a double became available. Double room was adequate but think hotel could do with an update when you consider what you get a premier travel inn.
Overall: Ok. Have stayed before but would probably not stay again. Spotted a premier travel inn not too far away so would probably stay there!!!
(107708998)
2.9 / 5
Anonymous
on 27/08/2009
(Solo business traveller)
(108731416)
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