| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.2 / 5 |
| Overall value for money | 3.3 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room |  2.7 / 5 |
| Overall experience | 3.3 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating |  3.4 / 5 |
3.6 / 5
Anonymous
on 29/10/2009
(Solo leisure traveller)
Overall: Room little more than a large cupboard! would pay extra for a larger room. (108901005)
1.1 / 5
Anonymous
on 14/09/2009
(Group of work colleagues)
The foyer was very nice. Great position
Perhaps if the money spent on chandeliers and fountains in the foyer had been spent on the dated, hot rooms, or on staff so as fresh towels/bedding can be in your room before 2pm, or perhaps some prozac for the miserable staff, then it might be an ok hotel. Thankfully the central position of the hotel meant escaping the place was very easy. Terrible, terrible, hotel, and having to pay at checkin in obviously so as they'll get you money before you see the rest of the "hotel" was a first for me.
Overall: Awful. Won't be back......ever. I'd rather camp next time in London. (107428112)
3.3 / 5
Dean [Champaign, US]
on 02/08/2009
(Mature couple)
Staff is friendly and available. I like the staff people.
Rooms are incredibly small, and one of our bathrooms in one stay was really unacceptably small. Staff had no idea where a laundromat was located - but there is one just across from the Paddington tube entrance; another at corner of Star and Sale Streets. No wireless in rooms - really too bad. Breakfast poor quality.
Overall: I will stay somewhere else next time. Too much street noise. Breakfast room too warm and food poor. I'll try something else in the future probably on nearby, quieter Norfolk Square. (108208122)
2.0 / 5
andrew [londonderry, GB]
on 04/07/2009
(Other)
OVER PRICED FOR WHAT IT WE GOT.
(107245067)
3.6 / 5
philip [fort worth, US]
on 27/06/2009
(Group of adult friends)
Overall: Room too small for 3 persons (107567049)
4.6 / 5
Anonymous
on 16/06/2009
(Mature couple)
Staff was responsive and helpful. Breakfast staff was efficient
and accommodating. Breakfast was filling and tasty.
Need another hook or two in the bathroom and
something to prop the window open. It kept sliding down which
kept a good breeze from coming in. Mattress was okay, but could
be better quality.
Overall: I would stay there again certainly and recommend it to others. We felt we got good service and good value for our money. (107485738)
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