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1 star

Mina House Hotel, London

21-23 Craven Rd, London, W2 3BU
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Guest Reviews

Summary of Guest Ratings

Check-in process 3.6 / 5 3.6 / 5
Working order of facilities / equipment 2.7 / 5 2.7 / 5
Overall value for money 3.2 / 5 3.2 / 5
Performance of staff 3.5 / 5 3.5 / 5
Your room 2.5 / 5 2.5 / 5
Overall experience 2.9 / 5 2.9 / 5
Order and cleanliness of the hotel 2.8 / 5 2.8 / 5
Guest Rating 3.0 / 5 3.0 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

1.7 / 5 1.7 / 5 Aiad [Doha, US] on 09/05/2009 (Group of work colleagues)

Good location

Smalll room & bathroom. The room in the basement &the stair was Narrow . No lift,So we need to carry our lodages. NoPhones transfere to the room from reception.

 (107339810)

1.4 / 5 1.4 / 5 Anonymous on 31/03/2009 (Young couple)

Overall: the staff could not advise us or help with any directions or tourist attractions. the room was small and cramped. the tv wasn't working properly. we had to go downstairs to ask for the heating to be put on so that we could have a shower. the room looked nothing like the pictures. it was dirty. plaster and paint were flaking off the wall. tiles were broken in the bathroom. the sockets were hanging off the walls. would not recommend this hotel as it was poor and not worth the money. couldn't find one good thing to say about our stay!  (107880404)

4.1 / 5 4.1 / 5 Paul [BALMAIN, Australia;AU] on 15/10/2007 (Young couple)

Location was excellent. Staff were friendly and helpful.

Room was small and breakfast was even smaller!

 (99175961)

4.0 / 5 4.0 / 5 Anonymous on 27/05/2007 (Solo business traveller)

 (99735938)

3.6 / 5 3.6 / 5 Peter Munk [Copenhagen, Denmark;DK] on 10/02/2007 (Other)

Friendly staff, and nice rooms

I stayed in a cellar room, and it had a bad smell from the toilet. The room was very hot.

 (99722273)

2.1 / 5 2.1 / 5 Paul [Smarden, United Kingdom;GB] on 28/01/2007 (Solo business traveller)

 (99362207)

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