Grenville House Hotel, London

1.6 / 5 Anonymous on 27/12/2007 (Group of adult friends)

Overall: The owners were barely speaking english, and the bathroom was a real joke ! This hotel is definitely not worth the price  (97765516)

1.1 / 5 wendy [coventry, GB] on 06/12/2009 (Other)

bad smell,leaking toilet, very noisy until early hours, beds very uncomfortable, came home with at least 12 bites all over me

Overall: very poor would never stay anywhere like this again. I wanted to cancel the day before, after reading reviews, but could not do this according to their cancelation policy  (108879891)

1.0 / 5 Paul [Hove, GB] on 25/11/2009 (Young couple)

Absolutely hideous experience! Diabolical in fact! The welcome was very unwelcoming. The room was a disgrace, the cleanliness was nil! The bathroom was basically a portaloo in the corner of an already small room!

Overall: The Grenville House Hotel was the worst hotel experience of our lives! Rude staff. Dirty room. Small room. Disgusting toilet / bathroom. Awful, awful place!  (108803648)

3.0 / 5 Anonymous on 14/11/2009 (Same sex couple)

 (108177231)

1.0 / 5 Derek Edward [Augsburg, DE] on 05/11/2009 (Solo leisure traveller)

Could not positively confirm my booking when I rang on 02.11.09 without Active Hotels booking ref & pin-code. This info sheet was already tightly packed away in my case and not immediately accessible. Room was broom-cupboard small and very run-down. Heating turned up high could not be adjusted - old fashioned sash-window was already pushed halfway up to counteract stifling heat. Bed cover badly stained and whole room had dingy appearance. Breakfast was a disaster: 4 Indian males and two middle European females milled around doing nothing except gabble, whilst the hotel-guest fumbled around with self service tea,etc. "Orange marmalade" was not understood and not available, as was plain bread, but they supplied toast! Keys still bore the legend "Guilford Hotel". Russell Square and civilisation took the length of Guilford St and ten minutes to reach and I was mortified to notice the President Hotel offering a single room for only 10 pounds more than I paid for the Grenville. A huge luxury hotel!

Overall: Disappointed.  (108699592)

1.9 / 5 Anonymous on 19/08/2009 (Solo business traveller)

Room was very small, curtains were hanging off, I hade pipes round my room, the walls were vey thin, my TV didn't work, I wasn't made aware of the breakfast time and as I'm tall I could hardly fit in the excuse that was the washing facilities.

Overall: I know that although all I needed was a bed for the stay, that I wasn't comfortable in the room I stayed in, or the hotel for that matter, and I wont be booking with ths hotel again.  (108466811)