| Check-in process |  3.6 / 5 |
|---|---|
| Working order of facilities / equipment |  3.3 / 5 |
| Overall value for money | 3.3 / 5 |
| Performance of staff | 3.6 / 5 |
| Your room |  3.0 / 5 |
| Overall experience | 3.3 / 5 |
| Order and cleanliness of the hotel |  3.5 / 5 |
| Guest Rating | 3.4 / 5 |
4.7 / 5
roderick [melbourne, GB]
on 22/05/2009
(Group of work colleagues)
Very friendly and helpful staff
Overall: Clean and adequate for what you'd need from a hotel room, but the atmosphere and service were great. I'd stay here again, no problem. (107410809)
1.6 / 5
Anonymous
on 21/03/2009
(Same sex couple)
A good breakfast with a reasonable choice for my vegetarian daughter.
Arrived directly from airport after travelling twelve hours to find the bistro closed and bar closed at 6.30pm, no offer of a hot meal, just given the key and left to make our own arrangements.
The "twin" room was tiny, the "shower room" was a cupboard and it's expelair fan didn't work, so all the steam from our showers invaded the bedroom.
Overall: No warmth or welcome on arrival after a long and stressful journey to the UK. Grateful we had to leave the next day. (107882324)
3.6 / 5
Anonymous
on 20/12/2008
(Mature couple)
(107758318)
4.0 / 5
Anonymous
on 09/10/2008
(Other)
(107619677)
3.9 / 5
KATIE [NEWCASTLE UPON TYNE, GB]
on 05/09/2008
(Solo business traveller)
Location, space in room, comfort
noisy radiator, very noisy pipes humming when toilet flushed
Overall: Not exceptionally good or bad, but was a good location. Oddly amused that I had to pick up a phone and dial zero to attract the attention of the lady on reception, even though she was less than 6 foot away through an open door. (107190799)
1.3 / 5
Anonymous
on 03/09/2008
(Mature couple)
poor car parking, poor quality rooms at the back of the hotel, the staff did not seem to be very welcoming.
(108004113)
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