| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.4 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.7 / 5 |
2.4 / 5
Anonymous
on 03/11/2004
(Solo business traveller)
(1630796)
4.3 / 5
Martin [Nottingham, United Kingdom]
on 31/10/2004
(Solo business traveller)
(1630725)
4.6 / 5
Richard [Crawley, GB]
on 09/11/2009
(Group of adult friends)
Clean, comfortable room, excellent english breakfast, pleasant and friendly staff.
Hotel looking a little 'tired' in places - worn, threadbare carpet repaired with duct tape etc. Could do with a lick of paint in places.
Overall: We were very pleased - this hotel served us well for the purpose of our stay. The bad points are really minor niggles and we were not disappointed in any way for the money we paid. (108555117)
4.9 / 5
Anonymous
on 07/11/2009
(Mature couple)
The guy at reception when we checked in was very helpful. We needed a downstairs room so we could take our bags in to repack them as we were flying out next day back to Aust. We were grateful for his assistance in getting us a downstairs room. It was spacious and comfortable, and a lovely big bathroom with plenty of room to put our toiletries.
The tap that turned on the shower was VERY VERY stiff. I have arthritic hands, and I found it very hard to turn on and off. Even when my husband turned it off as hard as he could, the shower still dribbled all night.
Not enough variety for a continental breakfast - only weetabix and chocolate rice bubbles for cereal, and only large slices of fruit. No yoghurt.
Overall: Grateful for the attention and assistance. Very happy and relieved to have the room we did. However as we only ever have continental breakfast, the standard of what was offered was really very poor compared to even some of the B&Bs where we have stayed. (107927055)
4.0 / 5
Anonymous
on 28/10/2009
(Young couple)
Close to venue. Bar and restaurant were OK.
Food missing from items on menu, substitutes were made but this was kind of OK as I'm not too fussed.
Overall: Good location for Wembley Stadium (107596764)
4.4 / 5
Martin [Lewes, GB]
on 26/10/2009
(Mature couple)
Plenty of parking. Good value for money.
Bathroom basin plug was jammed.
Overall: Good. (108106101)
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