| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment |  3.0 / 5 |
| Overall value for money |  3.2 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 2.8 / 5 |
| Overall experience |  3.1 / 5 |
| Order and cleanliness of the hotel | 2.9 / 5 |
| Guest Rating | 3.2 / 5 |
2.9 / 5
Anonymous
on 15/12/2009
(Solo leisure traveller)
(108211606)
4.3 / 5
Anonymous
on 04/11/2009
(Mature couple)
A quick response to a minor plumbing problem in the room.
Inadequate shelf space for toiletries in the bathroom. Badley positioned television (suitable for head banging!)in room 34.
Overall: Quite good. (108195853)
4.0 / 5
Anonymous
on 30/10/2009
(Mature couple)
Bathroom window needs a proper catch
I could not find any info giving directions to the hotel - found it by chance!!
Clearing of the breakfast table was too intrusive
(108854866)
1.6 / 5
Anonymous
on 01/10/2009
(Same sex couple)
The staff on breakfast duty were very welcoming and helpful.
When we arrived at the hotel at 12.30pm our room wasn't ready, even though it stated on their website that check-in could be after 12. The man on reception was very unhelpful and very rude. He made no effort to solve this problem telling us to come back after 3pm when our room would be ready. The room couldn't be locked from the inside so we have to had a chair propped up against it whilst we were asleep. The room was also quite dirty and had obviously not been vacuumed and the bathroom appeared not to have been cleaned.
Overall: Overall I was very disappointed with my stay at the hotel.The cleanliness of the room and unhelpful recpetion staff means that I will not be returning to this hotel. (108668794)
4.3 / 5
Anonymous
on 22/09/2009
(Young couple)
(108254978)
4.1 / 5
Michelle [Rugby, GB]
on 19/08/2009
(Young couple)
Clean, basic and just what you need for a night's stay.
Breakfast was a bit poor, but ok for the money. water pressure on top floor was poor.
Overall: Really pleased with the room, near to Wembley stadium (108623855)
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