| Check-in process |  3.4 / 5 |
|---|---|
| Working order of facilities / equipment |  2.6 / 5 |
| Overall value for money | 2.5 / 5 |
| Performance of staff |  3.0 / 5 |
| Your room |  2.3 / 5 |
| Overall experience | 2.5 / 5 |
| Order and cleanliness of the hotel | 2.6 / 5 |
| Guest Rating | 2.7 / 5 |
3.9 / 5
Anonymous
on 25/11/2009
(Mature couple)
(108656452)
1.0 / 5
Kader [arnouville, FR]
on 31/10/2009
(Solo business traveller)
good situation of the hotelA
Too many bad points to be listed.
(108523875)
1.4 / 5
Anonymous
on 28/10/2009
(Solo leisure traveller)
very central
very expensive for the facilities offered, no wifi
(108351057)
2.7 / 5
Anonymous
on 13/10/2009
(Solo leisure traveller)
(108269066)
1.3 / 5
kelvin [Heckington, GB]
on 18/09/2009
(Solo business traveller)
Frankly there were none
Noisy cramped room. Inadequate pillow. Street noise appalling. Bathroom filthy.
No hot water despite running tap for ten mins.
Overall: Appalling I will never use this hotel again. In fact its a disgrace to call it a hotel. (108723775)
1.3 / 5
Rose [Freshwater, GB]
on 12/09/2009
(Solo leisure traveller)
The hotel is centrally placed near to a tube and buses.
The room overlooked the main street. If the window was open traffic noise made sleeping impossible. The lack of electrical facilities in the room meant I was unable to make tea, use the TV or the bedside lamp
Overall: Regretfully this was not a pleasant stay due to the lack of any electricity in the room other than the overhead light.The staff explained this as a fault in the circuit and it was fixed the following day, but just as I was checking out. Request for an alternative room was refused (108275714)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.