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4 star

Best Western Premier Shaftesbury Hotel, London

65 - 73 Shaftesbury Avenue, London, W1D 6EX
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Guest Reviews

Summary of Guest Ratings

Check-in process 3.9 / 5 3.9 / 5
Working order of facilities / equipment 3.7 / 5 3.7 / 5
Overall value for money 3.4 / 5 3.4 / 5
Performance of staff 3.9 / 5 3.9 / 5
Your room 3.8 / 5 3.8 / 5
Overall experience 3.8 / 5 3.8 / 5
Order and cleanliness of the hotel 4.3 / 5 4.3 / 5
Guest Rating 3.8 / 5 3.8 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

3.7 / 5 3.7 / 5 Anonymous on 03/11/2004 (Solo leisure traveller)

the place was ok, the A/C didnt work and it was too hot to be in the room and they tried to change my room but wanted to give me a smaller room. i just went back to my orginal hot room but they did put a fan in the room to help out

 (1643004)

4.3 / 5 4.3 / 5 Anonymous on 31/08/2004 (Mature couple)

 (1424034)

4.7 / 5 4.7 / 5 Anonymous on 23/08/2004 (Mature couple)

Excellent - and I told your staff - breakfast was sensibly priced - Great location!

Cost of staying in London is high - do you reduce cost out of Season? We'd love to come again!

Overall: It was not clear, on-line, if the breakfast was included - although it was a reasonable cost. Breakfast served in the room was a real bonus for us!  (1279110)

3.9 / 5 3.9 / 5 Helen [Macclesfield, GB] on 04/10/2009 (Solo business traveller)

Room was clean and tidy

toletries had been partially used and not replaced. Net curtains were dirty, needed cleaning.

Overall: overall not bad  (108771294)

4.6 / 5 4.6 / 5 Anonymous on 18/09/2009 (Mature couple)

Small rooom.

 (108928776)

3.9 / 5 3.9 / 5 Anonymous on 14/09/2009 (Solo leisure traveller)

Reasonable room size, quiet for location, good staff

bar closed early

Overall: The hotel provided everything I wanted - location, room size, clean - at a not too exorbitant price.  (108965838)

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