| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.0 / 5 |
(107548010)
(107568336)
warm, friendly and welcoming reception staff
excellent pool, jacuzzi and steam room for guests
restaurant desserts too expensive - but lovely!!
(107392218)
Beautiful setting and good facilities
Faults with room (main light not working, bathroom door not closing)
Breakfast was total chaos and most unsatisfactory, only the helpfulness of the staff saved the day
Overall: Adequate only; it could so easily have been much better (107111154)
Staff were very friendly and helpful.
I left my dressing gown behind. Rang hotel and staff found and called me back to let me know. Charging me
(108042780)
easy parking - good facilities
breakfast staff sullen and abrupt
Overall: Average - this hotel has raised it's price for a single room from (108090263)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.