|
| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 3.9 / 5 |
The lift worked... oh, and the reception staff, whilst unable to help with the problems (see bad points) were pleasant and helpful
There's a building site (ripping up the road)outside of the front of the hotel, so access is difficult (with luggage)- no mention of this on the site. The room had scuff marks up several walls, one of the wall lights was hanging off, the safe was broken and the sink in the bathroom leaked.... to top it off, the room cleaning appears not to be thorough... as the previous guest(s) had left a complementary 'spliff'/ joint in one of the drawers. We booked a twin and ended up in a triple- which was a twin room, but with three beds in - no room to swing a cat.... the radiators worked, which is just as well, because when the windows were closed, you could actually see daylight.. and the rubber seal was broken. There was no 'manager' available to complain to or deal with the above issues (several!)
Overall: With the exhange rate as it is, it was not value for money.... had it not have been for the building site/need for caution when walking due to the uneveness of the paving/ sand etc, it probably would have been quite a pleasant walk into town (107833345)
good breakfast annd friendly staff,easy access to trams bars and shops
room was quite hot at night no balcony
Overall: very enjoyable (108031427)
there was no bad points
Overall: very enjoyable stay hotel staff very accomadating (97585879)
(99668911)
(99900084)
(108254278)
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