| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 4.0 / 5 |
| Overall experience |  4.2 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.2 / 5 |
3.7 / 5
Anthony [Eltham, United Kingdom]
on 29/11/2004
(Mature couple)
(1657690)
4.7 / 5
Anonymous
on 24/09/2009
(Mature couple)
Service throughout was v.good, recommend at least one evening meal there, a very relaxed and enjoyable stay.
Overall: York is a City I will always return to to have a weekend break, always love it. (108419683)
2.9 / 5
Anonymous
on 10/09/2009
(Same sex couple)
the uk person is very gentle ,all the person with high quality service and good personality .
the room is too much small and if any date want to change the hotel dont returen the deposit ,this is no good
Overall: just so so (108181674)
4.3 / 5
Basil [Arnold, GB]
on 21/08/2009
(Mature couple)
Staff friendly and helpful.
Lovely resuraunt. Fantastic breakfasts. excellent evening meal.
Bed creaked. Floor entering bathroom creaked. No extractor fan fitted.
No safety grab rail in bath/shower.
Overall: Would be happy to stay again but would prefer a ground floor room and single beds. (108634732)
3.0 / 5
Ian [Wolverhampton, GB]
on 18/08/2009
(Young couple)
friendly staff
very hard bed, tiny room
Overall: below average standard, certainley not 4star more like 2 (108891794)
4.3 / 5
Anonymous
on 29/07/2009
(Young couple)
Very friendly staff, fantastic breakfast, clean room.
Limited choice on the evening meal menu (especially if you are a fussy eater)
Overall: Great hotel, quite a walk into york though. (107861594)
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