| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff |  4.2 / 5 |
| Your room | 3.4 / 5 |
| Overall experience |  3.7 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.7 / 5 |
4.0 / 5
Anonymous
on 18/11/2009
(Mature couple)
(108167079)
4.4 / 5
John [Coventry, GB]
on 09/11/2009
(Mature couple)
Requested an early check in, staff tried to accommodate this and when unable to do this. theyactually upgraded room for us... as my partner was waiting in the lobby
Overall: good experience (108436972)
1.7 / 5
julie [huddersfield, GB]
on 03/11/2009
(Mature couple)
The young lady who served our breakfast was excellent, she was also on reception ?
the first room we checked into the lights weren't working.
We were given another room as there was no one to fit a light bulb.
The room had not been cleaned for sometime,mainly the bathroom, the shower head Was full of pink bacteria, the toilet had stains of urine on it . Not very good housekeeping at all, we also saw an asian woman with her hair down who was in the kitchen & my partner had a black hair in his teapot !
Overall: very poor (108255911)
1.6 / 5
Anonymous
on 22/09/2009
(Young couple)
(108634983)
4.3 / 5
donald [consett, GB]
on 19/09/2009
(Solo leisure traveller)
A great bygone house and grounds developed into a very acceptable fully equiped hotel. Lucky to have food and a bar to hand. Staff always helpful whilst still on a learning curve.
Overall: Very good. A most useful location for the attractions that i was interested in. (108194165)
2.4 / 5
Anonymous
on 01/09/2009
(Same sex couple)
staff were helpful
Room smelt of stale cigarette smoke which was unpleasant
The shower didn't work
Breakfast wasn't very good
(108320297)
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