| Check-in process |  3.6 / 5 |
|---|---|
| Working order of facilities / equipment |  3.0 / 5 |
| Overall value for money | 2.9 / 5 |
| Performance of staff | 3.5 / 5 |
| Your room |  2.4 / 5 |
| Overall experience | 2.9 / 5 |
| Order and cleanliness of the hotel |  3.1 / 5 |
| Guest Rating | 3.0 / 5 |
3.0 / 5
Anonymous
on 04/12/2004
(Solo business traveller)
Swimming pool etc. facilities were good.
Room was pokey. No hot water (literally nothing out of the tap!!!!) in the morning. Hence no shower, shaving in cold water!
Overall: Probably should have gone for a double room for the minimal extra cost! (1714966)
3.7 / 5
David [Stourbridge, United Kingdom]
on 07/11/2004
(Young couple)
Good shower
Initial impression was what a dump
Overall: The hotel itself could do with a complete refurbishment,as the initial impression is not good. It looks scruffy and older than it is. That aside the facilities are excellent and the staff very polite and helpful. The stay was pleasant. (1556012)
2.6 / 5
Judy [Bury, United Kingdom]
on 06/10/2004
(Group of adult friends)
shower room was disgusting, brick walls felt like a prison, carpets in bedrooms were full of iron burns
Overall: Room 311 -- shower room was appalling as no unit to retain shower water so needed wellies to wade through the water. Only 1 spare plug socket in rooms & not near mirror / room 309 very poor lighting.Carpets were worn & burnt by an iron in several places. Brick walls felt like you where in prison. It appears all the money spent at hotel is used just on the leisure facilities & not on rooms. (1542037)
4.9 / 5
chris [Derby, United Kingdom]
on 31/08/2004
(Group of work colleagues)
Excellent facilities for a very good price.
The restaurant provided a good selection of meals, was excellent quality, huge portions and all for a fair price. very happy indeed.
(1438130)
3.0 / 5
Heather [Nottinghamshire, GB]
on 13/11/2009
(Group of work colleagues)
(108897716)
1.3 / 5
Anonymous
on 27/10/2009
(Solo business traveller)
Overall: not good breakfast bad was cold at night the power shower hit me on the eyebrow my booking on the internet one month in advance hadnt been acknowledged by hotel. Staff rude to me at breakfast. NO food at evening time except muffin. not coming back. (108226200)
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