| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.7 / 5 |
| Overall value for money |  3.4 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.7 / 5 |
4.4 / 5
KATHY [LIVERPOOL, United Kingdom]
on 30/10/2004
(Family with young children)
THE LOVELY ROOM AND THE FANTASTIC BREAKFAST
I WAS NOT ABLE TO CHECK IN UNTIL 4.30PM
I WAS NOT ABLE TO CHECK IN UNTIL 2.30PM
Overall: I HAD A BRILLIANT TIME IN YORK,BUT THE BEST BIT WAS MY ACCOMMODATION (1554398)
2.1 / 5
ALAN [BRACKNELL, United Kingdom]
on 17/10/2004
(Mature couple)
For one hundred and eighty pounds we DO NOT QUIEW FOR BREAKFAST. Also footpath under window far to noisey until 3am
Overall: I did let the hotel know that it was our honeymoon but nothing to welcome us at all.Reception staff leave lots to be desired.Oh and one more thing PARKING. What a joke. (1550141)
2.6 / 5
MICHAEL [BOLTON, United Kingdom]
on 07/09/2004
(Group of work colleagues)
(1456372)
3.6 / 5
Dan [Grimsby, United Kingdom]
on 06/09/2004
(Family with young children)
good size room, decent location
we experienced delays in being allowed to check in
Overall: when I ticked afternoon check in, i assumed that I could get into the room by 1, but it turned out to be after 4pm. this makes it difficult on a family with small kids (1462609)
3.9 / 5
Anonymous
on 30/08/2004
(Mature couple)
The price thro' the internet was excellent. Breakfast excellent with prompt service.
Requests notified to Reception not actioned until second request made. Cleaning in some areas not up to stratch.
(1405969)
3.0 / 5
David [Accrington, United Kingdom]
on 10/08/2004
(Young couple)
(1323629)
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