| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  4.4 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff |  4.7 / 5 |
| Your room | 4.4 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.3 / 5 |
5.0 / 5
Sheena [Longforgan, Dundee, GB]
on 05/04/2009
(Mature couple)
(107411879)
4.9 / 5
C [By Loans, GB]
on 10/09/2008
(Young couple)
(107171789)
3.4 / 5
John [Charleston, US]
on 01/07/2008
(Group of adult friends)
Facility excellent
Check in process extremely poor.
(97208915)
4.3 / 5
George [Troon, GB]
on 24/04/2008
(Mature couple)
very clean and well presented accomadation room had everything you could want staff came across as very professional and very attentive to your needs it was more than just a break
Overall: the whole weekend break was fantastic from start to finish. accom was excellent staff fantastic (especialy the member of staff who repaired my wife,s trousers after she had actually finnished her shift)which basically sums up the staff very very profesional and attentive to all needs however small. the facilities where to many to mention and i look forward to trying more on future visits. the food was sublime from the jigger inn to the top roadhole restraunt (97994458)
3.4 / 5
colin [edinburgh, GB]
on 14/02/2008
(Mature couple)
Good location.
Building work going on which was not flagged up at time of booking. One Bar and Resturant closed. Could not get a dinner reservation on the Saturday night.Also many spa treatments fully booked over the weekend.TV choice poor. Food disappointing.
Overall: Needs to do better for prices being charged. Disappointed they were not open about the extent of building works when booking. Although service in the main was good ,certain aspects of the hotel need to improve.Room was not equiped as you would expect of hotel of this standard. TV lacked choice , no on demand movies. (97166109)
4.7 / 5
Anonymous
on 14/11/2007
(Young couple)
(97342756)
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