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Home > United Kingdom > England > West Midlands > Birmingham > Edgbaston > Portland Hotel

Portland Hotel, Birmingham

313 Hagley Road, Edgbaston, Birmingham, B16 9LQ
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Summary of Guest Ratings

  • Check-in process 4.0 / 5 4.0 / 5
  • Working order of facilities / equipment 3.3 / 5 3.3 / 5
  • Overall value for money 3.8 / 5 3.8 / 5
  • Performance of staff 4.0 / 5 4.0 / 5
  • Your room 3.2 / 5 3.2 / 5
  • Overall experience 3.5 / 5 3.5 / 5
  • Order and cleanliness of the hotel 3.5 / 5 3.5 / 5
  • Guest Rating 3.6 / 5 3.6 / 5

Guest Reviews

4.4 / 5 4.4 / 5 Anonymous on 16/11/2009 (Same sex couple)

 (108998395)

2.6 / 5 2.6 / 5 Anonymous on 06/11/2009 (Mature couple)

Good position of hotel relative to City Centre. Breakfast included and this was fresh and tasty.

Room grubby and poorly maintained. No plug in bathroom sink. No batteries in tv remote. Bin not emptied from previous guests. Lift could not be summoned from 2nd floor - wife partially disabled and had to use stairs instead.

Overall: Staff friendly and helpful but this did not make up for feeling of hotel being run-down.  (108486832)

3.7 / 5 3.7 / 5 Anonymous on 02/11/2009 (Mature couple)

Staff very friendly and accomodating good price for location and 3 star

Wardrobe door knob broken,cold tap faulty,TV very old room quite small.

Overall: Good hotel near city centre 15mins by bus good food reasonable price.  (107405887)

2.4 / 5 2.4 / 5 Anonymous on 16/10/2009 (Mature couple)

Staff pleasant and helpful. Hotel looks a bit run down, although Bathroom and linen very clean. Carpet was stained throughout hotel. Room carpet seemed grubby. Food was good. Light over bed not working, also loose wires which were reported but seemed to me to be dangerous. Also it did not help that as you approach hotel from rear car park there are several 'rat' traps.

 (108678801)

3.3 / 5 3.3 / 5 Geoff [Pershore, GB] on 28/09/2009 (Solo leisure traveller)

Good value for money

Breakfast offering not as good as in past

Overall: functional & all that was needed  (108244968)

3.6 / 5 3.6 / 5 sarah [mersyside, GB] on 22/09/2009 (Same sex couple)

really if they could improve on the rooms facilities eg the bedding pillows and in the bathroom no flanels no shawer jel etc need updating

 (108722769)

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