Ramada Bradford/Leeds, Bradford

3.9 / 5 Anonymous on 06/10/2009 (Mature couple)

Good location, ample parking, good public facilities, room tidy and clean. Staff helpful, good breakfast.

Bed had seen better days! One lift on the other side of hotel to the room (I was though offered help with the luggage)

Overall: Generally OK.  (108774911)

1.1 / 5 Anonymous on 14/09/2009 (Other)

Ramada Hotel near Bingley, 11th to 12 of september: No warm welcome at the reception at all, my reservation couldn't be found in the system. The room wasn't ready. and I was asked to wait for another 1,5 hours. When I asked if a taxi could be called , a phone was pointed out and the following was said literally: "you can do that yourself right?". The phone turned out not to be working. The toilet didn't flush in my room (room 124), I didn't even bother to report this since reception was so unhelpful.

Overall: I have never had such a bad and strange reception in a hotel anywhere. I really felt embarrased towards the colleague/friend that was travelling with me since I had booked this. I actually would like Ramada hotels get back to me and explain this all.  (108789352)

3.9 / 5 Anonymous on 08/09/2009 (Group of work colleagues)

 (107555710)

4.6 / 5 Anonymous on 07/09/2009 (Solo leisure traveller)

i had a very comfortable stary the room was clean and fresh and the service i received both in reception and the bar were excellent , the breakfast was excellent and service at breakfast was prompt

possibly better signage to find the room - i found it a bit confusing

 (108678514)

2.0 / 5 Nicola [Pagham, GB] on 01/09/2009 (Mature couple)

The room was not clean, the linen had not been changed from previous persons, there was cobwebbs hanging from the bathroom ceiling, the bathroom mirror had not been cleaned, there were several hairs from previous persons in and around the bath. The room had to be cleaned a further 2 times after we complained. The hotel staff assured that the hotel manager will contact us on Tuesday 01/09/2009 however he or she has not. We have stayed at the Bankfield on numerous occasions and can only view our disappointment.

 (107198703)

3.1 / 5 Karen [Crawley, GB] on 03/08/2009 (Mature couple)

Hotel was in a lovely location and grounds ..... Breakfast was excellent and staff were good i the restaurent

Check in was handled slowley ..we rang ahead to say we would be late but when we got there the night manager told us we could not use the debit card that i had booked the reservation with ?? when i asked why he seemed confused and another member of staff took over and used my card no probs...we then ordered some food but went thru six different items on the menu that were marked as available for room service before the staff were willing to take our order.not even Chips !!!!!

Overall: Room was what i would expect for the price we paid but front of house staff we not very bright and the next day ceratinly not cheerful !!!  (108753748)