| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money |  3.1 / 5 |
| Performance of staff |  4.2 / 5 |
| Your room | 3.0 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.6 / 5 |
2.9 / 5
Anonymous
on 05/11/2009
(Mature couple)
Overall: Hotel was clean, rooms a little small, but ok for a one night stay. (108259629)
3.7 / 5
Anonymous
on 03/09/2009
(Mature couple)
Clean room, welcoming, helpful staff, good breakfast
Television did not give very good reception.
Pillows on bed not very comfortable.
Carpets throughout, although clean, were quite worn.
Overall: Met all our needs for a one night stay. Fair value for money (108893844)
1.7 / 5
Gregory [St Augustine, US]
on 28/07/2009
(Family with older children)
(107646620)
1.9 / 5
John [Sheffield, GB]
on 22/06/2009
(Mature couple)
Good access to Ascot
Staff very friendly
Poor decoration especially outside
No dinner
TV was poor
Carpets were in a poor state
Very noisy road
(107451451)
4.6 / 5
Anonymous
on 02/06/2009
(Mature couple)
(107487237)
3.7 / 5
Anonymous
on 12/05/2009
(Young couple)
Friendliness of staff and their warmth and sincerity
Breakfast was a little disapointing. Friut was grapefruit segments out of a tin.
Fresh fruit would have been nice.
Overall: very pleasant and comfortable but poor value for money. (107621745)
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