| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 3.9 / 5 |
3.9 / 5
Scott [Stafford, United Kingdom]
on 24/11/2004
(Young couple)
Very close to the City centre with a great view from Heavens Above !
The bar prices and breakfast costs were unnecessarily extortionate !!!!!!!!!!!!!!
Overall: Excellent location , great venue , very clean & tidy and warm enough on one of the coldest nights of the year . Could have done with a complimentary pocket street map and restaurant guide available in the room . (1604631)
4.0 / 5
Nicholas [Beverely, United Kingdom]
on 24/11/2004
(Young couple)
(1657447)
4.4 / 5
Ernest [Hartlepool, United Kingdom]
on 21/11/2004
(Mature couple)
(1638972)
4.1 / 5
Anonymous
on 18/11/2009
(Group of work colleagues)
(108998300)
5.0 / 5
Anonymous
on 29/08/2009
(Mature couple)
(108666768)
3.0 / 5
Kelly [Lincoln, GB]
on 22/08/2009
(Same sex couple)
very helpful staff. Nice breakfasts and main areas.
badly lit dowdy accommodation in an annexe with no lift and two flights of stairs to bring luggage up. Hair dryer not working.
Overall: enjoyable stay in York, but have had better value for money . (107862700)
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