| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel |  4.4 / 5 |
| Guest Rating | 4.3 / 5 |
3.9 / 5
Derrill [Fleet, United Kingdom]
on 24/11/2004
(Group of adult friends)
(1691237)
4.3 / 5
joanne [Bury, United Kingdom]
on 06/10/2004
(Young couple)
room very nice. clean and well equiped.
none
Overall: We were a bit annoyed that we didn't receive any writen comfirmation through the post like we were told and also that our account was debited before our stay when it stated that we would settle tha bill on departure. (1493422)
4.0 / 5
JENNIFER [Herts, GB]
on 03/11/2009
(Mature couple)
Rooms weren't ready but we were kept informed of the position.
Really good breakfast with plenty of variety
Overall: Extremely comfortable bed so much so, that we slept in until 9.45am! (108369500)
3.7 / 5
Anonymous
on 03/11/2009
(Young couple)
very convenient for the purpose of our stay as that was to watch the football.
No fridge/ mini bar in the room
No ice making facilities other than from the bar
DVD/ films not available to order
No Spa treatments
When we booked in, we weren't told of any of the facilities available. ie. free paper to the room etc. Yet we overheard other guests being advised this by different reception staff
Overall: good and enjoyable (108425999)
4.0 / 5
Anonymous
on 12/10/2009
(Solo business traveller)
(108892049)
4.9 / 5
Anonymous
on 15/09/2009
(Mature couple)
Great bed & pillows
Overall: Pleasant experience (108202137)
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