| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.2 / 5 |
Quiet location and good parking
Nice breakfast area.
Helpful and friendly staff, if a little inexperienced
Room and main building decor a bit dated and in need of modernisation
General feeling of a lack of regular maintenance in the main building
Kitchen extractor ducting outside our room leaked and cooking smells came in through the window we were assured that it would be attended to. A little more attention to detail is all that's required
Overall: OK for an overnight but wouldn't have wanted to stay longer. Our stay was fine but the hotel was under pressure on the night with two large parties going on, this wasn't a problem but did mean we couldn't eat in the restaurant or use the bar. An offer of a meal in our room on a tray was made and drinks were brought to us. There appears to be only a limited range of alternative local restaurants. May be a midweek stay would be a better choice and for business stays it would be fine. (108226655)
Friendly staff, excellent service, lovely room, great food.
Overall: Highly recommended. (108224504)
The staff are helpful and friendly. We had dinner in the restauarant which was fabulous, and cooked to perfection, well presented. And breakfast was top notch .., even had cinnamon and honey porridge on the menuu which was throughly enjoyed by my parents. Good choice available and served by a staff member with a smiling face.
We would most certainly stay again.
Overall: My family and thoroughly enjoyed our stay. The hotel was clean, all the public facilities smelt fresh and clean The bedroom was exactly the same. But what made the diffrence wa the staff from the gernareal manager, the breakfast chef, the waitress in the restaaurant all were friendly and too the time to talk to guests. Would definetly return. (108462383)
(108488682)
Overall: The staff made everyone feel welcome and were on hand with advice and service as necessary. The food was excellent and the rooms comfortable and clean. (108256115)
Clean Comfortable Room
Helpful Staff
Fantastic Food
Overall: I stayed in an executive room and ended up with a four poster bed and a spa bath. This was a fantastic hotel with great staff and the room was immaculate. I sampled the food at the hotel restaurant and it was absolutely superb. I would recommend this hotel. (108967745)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.