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3 star

The Whitehall Hotel, Darwen

Whitehall, Darwen, BB3 2JU
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.3 / 5 4.3 / 5
Working order of facilities / equipment 4.0 / 5 4.0 / 5
Overall value for money 4.0 / 5 4.0 / 5
Performance of staff 4.6 / 5 4.6 / 5
Your room 4.0 / 5 4.0 / 5
Overall experience 4.2 / 5 4.2 / 5
Order and cleanliness of the hotel 4.2 / 5 4.2 / 5
Guest Rating 4.2 / 5 4.2 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

3.9 / 5 3.9 / 5 Anonymous on 27/10/2009 (Mature couple)

Quiet location and good parking Nice breakfast area. Helpful and friendly staff, if a little inexperienced

Room and main building decor a bit dated and in need of modernisation General feeling of a lack of regular maintenance in the main building Kitchen extractor ducting outside our room leaked and cooking smells came in through the window we were assured that it would be attended to. A little more attention to detail is all that's required

Overall: OK for an overnight but wouldn't have wanted to stay longer. Our stay was fine but the hotel was under pressure on the night with two large parties going on, this wasn't a problem but did mean we couldn't eat in the restaurant or use the bar. An offer of a meal in our room on a tray was made and drinks were brought to us. There appears to be only a limited range of alternative local restaurants. May be a midweek stay would be a better choice and for business stays it would be fine.  (108226655)

5.0 / 5 5.0 / 5 Katherine [Morpeth, GB] on 21/10/2009 (Solo leisure traveller)

Friendly staff, excellent service, lovely room, great food.

Overall: Highly recommended.  (108224504)

4.9 / 5 4.9 / 5 Anonymous on 10/09/2009 (Same sex couple)

The staff are helpful and friendly. We had dinner in the restauarant which was fabulous, and cooked to perfection, well presented. And breakfast was top notch .., even had cinnamon and honey porridge on the menuu which was throughly enjoyed by my parents. Good choice available and served by a staff member with a smiling face. We would most certainly stay again.

Overall: My family and thoroughly enjoyed our stay. The hotel was clean, all the public facilities smelt fresh and clean The bedroom was exactly the same. But what made the diffrence wa the staff from the gernareal manager, the breakfast chef, the waitress in the restaaurant all were friendly and too the time to talk to guests. Would definetly return.  (108462383)

4.4 / 5 4.4 / 5 christine [hinckley, GB] on 14/08/2009 (Mature couple)

 (108488682)

5.0 / 5 5.0 / 5 Robert [High Wycombe, GB] on 08/08/2009 (Other)

Overall: The staff made everyone feel welcome and were on hand with advice and service as necessary. The food was excellent and the rooms comfortable and clean.  (108256115)

5.0 / 5 5.0 / 5 David [haslemere, GB] on 08/08/2009 (Solo leisure traveller)

Clean Comfortable Room Helpful Staff Fantastic Food

Overall: I stayed in an executive room and ended up with a four poster bed and a spa bath. This was a fantastic hotel with great staff and the room was immaculate. I sampled the food at the hotel restaurant and it was absolutely superb. I would recommend this hotel.  (108967745)

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