| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.6 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.4 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.7 / 5 |
(1265943)
(1288054)
Excellent bathroom, comfortable beds,good choice at breakfast.Very useful free safe in room.
No bad points as such but would have liked a fridge in room also shower cap...had to ask for 1 at reception (promptly supplied).Tops on shower cream/body lotion very difficult to remove!
Overall: Prompt service from friendly and helpful staff. Access to hotel car park difficult to find, even with a sat nav! More signs would help. (108883173)
Recently refurbished,very modern,nice and clean. Friendly check-in. Close proximity to where we were going and the town centre.
Music from nearby nightclub kept me awake till 2.20am-but this is not the hotel's fault!
Only 1 tiny showergel for 2 of us and not enough little pots of milk for the tea...but these are minor bad points!
Overall: Weve stayed at this hotel several times now and can't fault it. Brilliant value for money. (108343719)
excellent standard of hotel, amazing for the price paid!
Overall: could not fault the hotel in any way whatsoever (108760614)
(108209471)
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