| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
central location, friendly and efficient staff
alot of stairs to get to room on top floor
Overall: Clean centrally located hotel. Staff very helpful and accommodation adequate for what we needed. Hotel probably could have provided a map or at least directions from rail station for visitors to Edinburgh. (1890498)
Yes this was a real;ly good stay and we will return again next year if not sooner.
The Bathroom was a big used
Overall: Yes really good stay and it's next to everything you want in Edinburgh. (107547083)
Quiet hotel
Hotel very poor value for money.£200 per night for a twin room only
No lift to third and fourth floor
Breakfast charges outrageous, considering room rate. £25 for two bowls of porridge and toast!
Overall: I consider the hotel to be too expensive for its standard, and feel I was overcharged just because of the Edinburgh festival (107627339)
very rude receptionist, dirty bathroom, cold room, no parking space, no information about closed road near hotel
Overall: waste of money - i will never choose this hotel again (107839743)
close to train station and sightseing spots, rather quiet area, clean and cosy
panel on bath tub can't stop the shower water away, it's flooded all the time after shower even we did it carefully!The atmosphere at breakfast time is rather tense as the staff seems to be in a hurry to take orders (I thought it's a buffet type),also not much smile on face on one particular staff, but the one on duty at dinner time is friendly and patient. The variety of brefast food is not good enough as compared with the additional charge, they could have done it better. My super twin room only overlooking the back of building with nothing to see!
Overall: As compared with the same level of prices, I'd rather choose the other bigger one with swimming pool, but if i only need it for close proximity, I will choose this one. (107486720)
great location
building site adjacent
Overall: much as expected from website information (107478755)
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