| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room |  4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.1 / 5 |
3.1 / 5
Anonymous
on 03/10/2009
(Other)
Comfortable room for overnight stay
We had booked 3 rooms but only one had been reserved. Long wait for service at dinner though dining room not busy and the waitress never did return to take our dessert order
(108709643)
5.0 / 5
Anonymous
on 02/10/2009
(Family with older children)
(108750983)
2.0 / 5
Jo [Clitheroe, GB]
on 15/06/2009
(Young couple)
For £85: the room was basic; noisy from the water system; one would have expected a freshly cooked breakfast and coffee and we were not told that you could not get back on the motorway to go south.
Overall: I doubt we would ever stay in this hotel again (107597567)
3.0 / 5
Anonymous
on 15/06/2009
(Mature couple)
Friendly and efficient staff. Convenient and pleasant location.
Poor bathroom - no proper shower and huge inconvenient corner bath. Mixer tap for shower attached to bath useless. Noisy pipes. Lack of soundproofing.
Food at breakfast and dinner no more than adequate for this star rating.
Overall: The overall rating says it all. Could have been worse but no reason to revisit. (107790062)
5.0 / 5
Anonymous
on 18/02/2009
(Solo business traveller)
Very friendly and helpful staff
Pillow was too firm for my liking
Overall: excellent (107589970)
4.4 / 5
Peter [Sutton Coldfield, GB]
on 17/02/2009
(Young couple)
Hotel offered an excellent deal on adding an evening meal to the bill.
Restaurant area was rather charmless, much more like a conference centre than somewhere you would eat.
Overall: Very good value for money for a Valentine's evening. (107703329)
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