| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 3.7 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.1 / 5 |
Convenience (near port), price
None
(904004)
Overall: Excellent service over and above my expectations. Thankyou Dennis. John W (108749707)
(107744839)
excellent, friendly staff, good equipment of the rooms.
good choice in breakfast: continental/ British
Overall: good (107857149)
First impressions were excellent - the room was very tastefully decorated.
TEa making facilities most welcome and replenished when asked.
Bathroom spotless and the shower was perfect temperature and a good jet.
For us it was a bit noisy as we are not used to being on a main road at home. Trains not too intrusive.
Overall: It's a shame we couldnt havethe breakfast as we were off to catch an early ferry. Would be nice to have a slight price reduction for not being able to partake of the food (108861124)
Extremely friendly and helpful staff.
High standard of cleanliness and presentation.
Plumbing foibles should have been explained
Overall: Good, would go again. (107403759)
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