| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.9 / 5 |
3.1 / 5
John [troon, GB]
on 26/08/2009
(Young couple)
Nice location, we were in castle, lovely room, good facilities
sarcastic staff, (restaurant), two weddings on felt a bit like second rate guests
Overall: nice but didnt want to stay longer (108724972)
2.3 / 5
Anonymous
on 28/07/2009
(Young couple)
The staff were welcoming. The complex was clean. T
Poor eating options. poor breakfast, room was poor bath chipped, castle felt a bit like a prison. Back of castle gardens could be nicer and an area to sit out. Felt it not value for money.would only stay again if complimentary night to see if things had improved.
Overall: we were a bit disappointed at the room we had in the castle it was in need of tlc. We were under the impression we were in the annex. The hotel should offer bar meals and there was hardly any breakfast left in the morning. There was no croissants or fresh melon left. Overall having stayed in the past i was not impressed this time and doubt I would return at the price we paid for a night. Very disappointed. The grounds to the rear of the castle were very neglected these could be superb if done correctly. took my friend as a treat raving about it before we went and as said very disappointed. Was going to take my teenage daughter as a treat doubt very much I will. (108809819)
3.3 / 5
Brian [Winchester, GB]
on 05/06/2009
(Solo business traveller)
Good location, free internet
expensive
Overall: Adequate (107991193)
4.1 / 5
Laura [Glasgow, GB]
on 28/04/2009
(Young couple)
Good check in
Good food
FIre alarm going off 3 times during the night
Overall: Had a nice time (107305338)
4.3 / 5
linda [muirhead, GB]
on 03/03/2009
(Mature couple)
nice rooms
Overall: very good (107640390)
3.7 / 5
Richard [Leeds, GB]
on 25/01/2009
(Solo business traveller)
Great food and very friendly,courteous staff
Room shabby
Overall: Shabby room only downside of an otherwise enjoyable stay (107473860)
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