| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff |  3.9 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.0 / 5 |
4.9 / 5
Anonymous
on 03/11/2009
(Solo leisure traveller)
(108462194)
4.0 / 5
Valerie [Blackpool, GB]
on 09/10/2009
(Mature couple)
Good sized room, excellent leisure facilities. Friendly staff.
Hair-dryer not working in room, took 3 calls to reception over 45 minutes to eventually be told there were no hair-dryers available to bring to room -as all attached to wall- which reception must have already known when I first phoned down. Provided with key to room next door and used that hair-dryer and own room dryer was replaced the next day. Would suggest you have some spare hair-dryers available - if hotel fully booked then would not have the option of using another room. Your bar prices are very expensive - large glass of wine and a vodka and tonic £12.50. I expect to pay above average prices in hotels but I do think this is excessive.
Overall: On the whole we had an enjoyable stay. (108883369)
3.7 / 5
Anonymous
on 21/08/2009
(Solo business traveller)
gym at hotel although basic , pool ok
expensive food prices
Overall: fair stay , staff ok , room clean and excellant , food expensive for quantity, breakfast was good (108486022)
4.4 / 5
Isabel [Ayrshire, GB]
on 23/04/2009
(Mature couple)
the room was a good size and lovely decorated. the staff were very nice
we ordered cakes with our coffee when i complained about one of the cakes the person whe served us went to get me another one and never came back i was later informed that he was one of the managers.pots of tea on the table at breakfast.
Overall: a very enjoyable stay (107775050)
4.0 / 5
Anonymous
on 21/04/2009
(Mature couple)
clean room, quiet at night, good facilities.
poor staffing level in restaurant meant slow service
Overall: enjoyable (107400863)
2.4 / 5
Daniel [Arklow, IE]
on 12/04/2009
(Young couple)
(107715089)
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