| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money | 3.4 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.7 / 5 |
4.0 / 5
Jonathan [Bordon, United Kingdom]
on 08/09/2004
(Young couple)
(1472694)
4.9 / 5
Anonymous
on 02/09/2009
(Group of adult friends)
(108552495)
5.0 / 5
Mike [London, GB]
on 01/09/2009
(Solo leisure traveller)
As soon as I walked into the hotel I could feel a very nice atmosphere. At the check in desk a very warm welcome. Excellent staff.
Overall: Even though it was only one night. I had an excellent stay and would certainly stay at this hotel again and also I would highly recommend this hotel. (108967007)
4.1 / 5
David [Whitehills, GB]
on 11/08/2009
(Group of work colleagues)
Cleanliness, friendly staff and good breakfast.
We hired four rooms. In one room the shower head was severed from the water pipe and the water gushed out to the roof and floor. In two of the other rooms it was difficult to control the water temperature of the showers.
Overall: We wanted bed and breakfast close to our wedding venue and this hotel provided us with exactly what we needed. The staff were very friendly and helpful, the rooms and bedding were clean and the breakfast was very good. The problems with the showers didn't spoil our stay. (108604434)
1.9 / 5
Heather [Wokingham, GB]
on 25/06/2009
(Same sex couple)
shower didn't work and hotel staff not very helpfull. Breakfast on offer was not what was on the menu - no fresh fruit or Danish pastries and the quality of the food in general was poor.
Overall: Poor - I used this hotel becuase it was local to a family member, but I'd rather stay elsewhere and taxi in future. (107563529)
4.0 / 5
Anonymous
on 23/06/2009
(Solo leisure traveller)
Very convenient for the station and town centre.
Tinned fruit and stewed coffee for breakfast! Didn't eat any other meals there so can't say if the food is generally good or bad.
Overall: A comfortable, convenient and pleasant stay at a reasonable price. (107367117)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.