| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.0 / 5 |
Tidy, quiet, modern and clean. Satisfying breakfast.
The sliding bathroom door didn't really fit the hole, but that was ok. Also the personal fire exit in the room was a bit creepy - but guessing not all rooms have that!
Overall: First time here, but lived up to expectations. (108488425)
(108476022)
lift was broken while we were there and 4 flights of stairs were not expected
Overall: good staff and breakfast (108533390)
Overall: Nice and clean room. But very small room. Great breakfast. (107825460)
There aren't any really, sorry!
The single bedroom accommodation was frankly substandard, not matching the published double room accommodation in the hotel's literature or website. Firstly I was placed in a room opposite the lift shaft, which I complained about as I am a light sleeper; I was surprised to be given this room in light of the fact that the hotel had received my reservation nearly 3 months before my stay. The second room they moved me to was also extremely small, tatty and looked out on to a wall and the fire escape. I was intending to spend 5 nights at the hotel but checked out after only one night.
Overall: The room was much too small and tatty to spend 5 nights in it comfortably - and it was overpriced at a standard price of £135 per night (although I paid less than this by booking through your website). The lack of facilities at the hotel (eg living room, bar) was also a concern, but would have been surmountable if the standard of the accommodation had been better. (107356085)
Central location + quiet room (as requested)
(107414573)
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