Crowne Plaza Chester, Chester
Trinity Street, Chester, CH1 2BDGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money |  3.8 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.1 / 5 |
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Guest Reviews
4.1 / 5
Gerard [Preston, GB]
on 30/10/2009
(Family with older children)
Clean, welcoming and excellent leisure facilities
Restaurant & food not to the standard expected for the price paid
Overall: Good place to stay but food in restaurant could have been better (108132366)
3.9 / 5
malcolm [flintshire, GB]
on 01/09/2009
(Mature couple)
Check in Desk very polite & helpful (Dan)
Shortage of Hotel parking
Drink in bar was flat
Overall: Good location for town. Hotel clean good breakfast (108622525)
3.4 / 5
Peter [Hong Kong, HK]
on 18/08/2009
(Mature couple)
The crockery in the restaurant was dirty each day for breakfast and one dinner. There was clearly grease on the plates and the condiments tray on the table was extremely dirty. We told the managment
(108650811)
5.0 / 5
paul [haverfordwest, GB]
on 26/05/2009
(Young couple)
location breakfast
parking
Overall: very good (107588422)
3.6 / 5
Anonymous
on 26/05/2009
(Young couple)
Staff were very friendly. Room was a nice size.
Mischarged us for the room. Did not have breakfast included on our reservation, even though it was clearly on my confirmation. Upgraded us to Executive but did not include access to club room. 3 single beds pushed together is not eactly what I would call comfortable. My husband is 6ft 5 and was not able to fit. Pillows were like rocks.
Overall: Overall a good stay. Location was great being so close to town. (107971280)
4.0 / 5
Hilary [Worcestershire, GB]
on 25/02/2009
(Mature couple)
Very polite and helpful staff at all levels. Food good in restaurant and at breakfast
Overall: Very pleasant (107607943)
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