| Check-in process | 4.5 / 5 |
|---|---|
| Working order of facilities / equipment | 4.4 / 5 |
| Overall value for money | 4.3 / 5 |
| Performance of staff | 4.7 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 4.8 / 5 |
| Guest Rating | 4.5 / 5 |
Helpfulness of front desk staff
Barman a little tetchy. Room nice but on the smallish side.
Overall: The food was very good but slightly overprices. However the room rate was very reasonable for the area and facilities offered and the front of house staff very responsive and helpful. (1619416)
Excellent breakfast and superb afternoon tea.
Overall: The staff at the hotel were charming, efficient and helpful. They all certainly went the extra mile to ensure our stay was perfect. Fantastic location and near excellent restaurants. (107306322)
(97742803)
friendly staff
small room but comfortable and clean
Overall: great atmosphere and friendly. (99436220)
Freindlyness of staff and cleanliness
Room was a little smaller than i invisaged
(99531009)
Chesterfield suite very romantic and just as you would expect it to look. Staff were very welcoming.
(99645579)
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