| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.2 / 5 |
Breakfast A1. Staff v friendly. Good menu choice. relaxing atmosphere.
Nothing too much trouble.
Cannot think of ANY bad points, one of best hotels I've stayed in ever.
Overall: Booked this hotel due to informative and concise internet information. Unfortunately I am a smoker and was greeted with a no smoking bedroom! This was no problem to them (although being concious of my habit I kept the room well ventilated,plugged in an air freshener and 'sprayed' round before leaving! Evening menu choice was varied and certainly not overpriced, and my choices were timely and well presented, being a female travelling alone I did feel somewhat concious (even tho I was on an interim journey from Scotland to Northumberland to meet up with my husband) they recognised and acted on my request to be seated 'inconspicuously'. Bar, restaurant staff were genuinely friendly (I am a psychology student so I recognise these things, am very perceptive!) Nothing was too much trouble. Breakfast offered a good variety of options, plate and food were hot when served and the toast, for once, was fresh bread (not out of a plastic packet!) and very tasty. I have been staying in hotel accomodation over the last 20 yrs from B & B to 5 * accommodation and this hotel in all honesty is one of the, if not the best I've stayed in. I would have no hesitation in recommending them whatsoever. Unfortunately I have no work or educational excuse to revisit Selkirk but if I ever do I would book into the County Hotel, again with no hesitation. Go There, and experience it for yourselves!! That's all I can say! (1300898)
(108674044)
excellent room staff very friendly and helpful
no lift and car parking busy
Overall: enjoyed our stay but husband had difficulty with stairs (108253116)
Staff very friendly and helpful,good breakfast.
We are both 75yrs so lift would have been a benifit,small step down on the middle of upstairs corridor dangerous I actually did not notice and fell fortunately I was ok
(108718321)
excellent food friendly staff
Overall: comfortable accommodation (107724579)
Nice location and restaurant.
No breakfast before 07:30am despite requesting. We had the Merida race to start at 8am, so we had to go and get our own breakfast.
In addition, the fact you have to move your car from the hotel car park before 07:30 on a Sat monring when you are a paying guest isn't really on.
It suited us this time as we had to be at the race for 8am, but if we were on a leisurely break, I don't think we would have been happy.
This should be advertised to save diappointment.
Overall: The hotel was nice enough, but the points above did not make us feel we were getting value for money. Not sure if we would stay again for this reason. (108685296)
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