| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 3.9 / 5 |
| Overall experience |  4.0 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.0 / 5 |
5.0 / 5
Yvonne [Rossendale, United Kingdom]
on 31/08/2004
(Solo business traveller)
Evening meal
insufficient parking space but this caused only minor inconvenience.
(1444635)
2.9 / 5
Anonymous
on 20/10/2009
(Mature couple)
Food - excellant
Hot water
Television
Bed comfortable
Grubby nets in room windows
One light not working
Parking difficult - would be helpful to state there are only 12 spaces
Dirty saucers in bedroom
Mistake at reception resulted in overcharge by £660 - but corrected by you subsequently
Disappointed no log fire in lounge as this was the impression created
Stacking of chairs at bottom of stairs was arguably a health and safety issue
Overall: Shabby look It was value for money at the price we paid of £85 (108596797)
4.4 / 5
Denise [Woodbury, GB]
on 20/10/2009
(Solo leisure traveller)
Staff very friendly. Good location. Good food. Comfortable room.
Barely had 4 channels on the tv. Limited parking.
Overall: I enjoyed my stay. Although there were some bad points, they didn't really bother me. (108977129)
2.9 / 5
Anonymous
on 13/10/2009
(Mature couple)
Breakfast staff very good, breakfast and room service food good
Clean
Very limited car parking. We do not book hotels without parking facilities, should be advertised as 'limited'. Had to drive round finding a spot then pay, then go out first thing to re do ticket. Had to walk past smoking area to enter hotel from our room, cigarette butts on floor. Bath tap/shower worked simultaneously, mixer broken
Overall: Advised Sunday breakfast was 7.30 - 9.30 but it actually went to 10.00. Needn't have rushed. Not a bad stay, soft furnishings worn but clean. Would stay again if no better alternative (108615035)
3.7 / 5
Anonymous
on 08/10/2009
(Solo business traveller)
The staff was generally kind and helpful, and some went out of their way to be cheerful and accommodating. The hotel is in a good location and is kept up well for the most part.
The showerhead in my bathroom would not stay in place, so I had to hold it up when showering. The wireless signal was not strong enough to reach my room on the top floor - a wi-fi repeater should work wonders. Room for 10 vehicles is hardly "ample parking."
Overall: I would probably stay here again were I in the area. However I'll be prepared to pay for parking... (108987096)
4.6 / 5
Terence [Isle of Wight, GB]
on 06/10/2009
(Mature couple)
The service provided by all the staff we came into contact with was excellent, they were polite and eager to help.
carparking seems to be an issue
Overall: In general we had a good stay and would come back. (108767636)
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