| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel |  4.1 / 5 |
| Guest Rating | 4.0 / 5 |
3.0 / 5
Richard [Redditch, United Kingdom]
on 10/08/2004
(Mature couple)
Good breakfast.
None
Overall: Value for money, fine for an overnight stop. (1354792)
4.0 / 5
Anonymous
on 10/08/2004
(Family with young children)
(1354868)
4.4 / 5
Ray [Richmond, GB]
on 16/11/2009
(Solo business traveller)
(108998954)
3.3 / 5
Anonymous
on 31/10/2009
(Solo leisure traveller)
undusted carpet
very noisy corridor doors and Ihad to walk up many time from sleep during the night although it wasn't weekend.
I was promised by the receptionist that I will be told about the directins when Iasked(for my prayers), But never came to me though she appeared very nice and smily?!!!
Overall: Not pleasant as I hoped (108440232)
4.1 / 5
Anonymous
on 02/09/2009
(Group of work colleagues)
(108861277)
4.3 / 5
Colin [Chigwell, GB]
on 27/04/2009
(Mature couple)
Excellent breakfast - so much nicer than the usual buffet
None - possibly a little expensive for the location and day.
Overall: Pleasant helpful staff, room perhaps a little small at the price (107966254)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.