| Check-in process | 4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.2 / 5 |
Very friendly staff excellent room
Broken toilet seat in bathroom (should have been fixed before arrival)
Overall: overall pleasing experience (108544889)
I enjoed being in the hotel, the staff and every thing were very good
Overall: I enjoyed every day (107916697)
The morning clerk / manager was rude and short, I would not recommend the hotel because of the very common unprofessional managment .
(107646089)
(107816519)
Location near town centre
Bath did not work, only the shower which was warm but not hot
(107319806)
large comfortable bed modern hotel good breakfast
large bed but only 2 pillows shower diffilcult to work and no matter what you did flooded corner of bathroom
Overall: adequate for our needs but wouldnt stay there again (107629396)
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