| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment |  3.2 / 5 |
| Overall value for money |  3.0 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.2 / 5 |
| Overall experience |  3.4 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.4 / 5 |
3.6 / 5
Anonymous
on 29/11/2004
(Mature couple)
(1704643)
3.9 / 5
Phil [bromsgrove, United Kingdom]
on 17/11/2004
(Mature couple)
Good sized, clean room, well decorated - wonderful view!!
Heated towel rail in bathroom not working. Night storage heater which could not readily be adjusted to cater for fluctuation of outside temperatures. Evening meal rather average.
Overall: Great hotel - friendly staff, good location. (1491902)
3.1 / 5
Anonymous
on 15/12/2009
(Mature couple)
(108970874)
2.6 / 5
Catherine [Aberfan, Merthyr Tydfil, GB]
on 07/12/2009
(Group of work colleagues)
Close enough to town centre to walk.
Plenty of places to eat close to the hotel.
Our room had a bad musky smell.
The bedroom radiator wouldn't turn down or off and the room was extremely warm.
The four poster bed (which we paid extra for) was a bit of a con. Not really what we expected.
The Christmas flashing lights on the front of the building disturbed our sleep as they were visible through our window and curtains.
The kitchen served the worst poached egg ever at breakfast.
Both we and our friends who also stayed in another room were disappointed with the standard of room for the money we paid.
Overall: Wouldn't recommend to a friend (108402666)
3.1 / 5
Anonymous
on 01/12/2009
(Group of adult friends)
very friendly people
nice breakfast
a bit odd that the cleaner threw some of our shopping bags in the dustbin!
(108437198)
2.9 / 5
Anonymous
on 10/10/2009
(Mature couple)
proximity to city centre
poor shower facilities,as many older hotels are in this country
Overall: good value for money (108582130)
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