|
| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment |  3.2 / 5 |
| Overall value for money |  3.0 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.2 / 5 |
| Overall experience |  3.4 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.4 / 5 |
2.9 / 5
Anonymous
on 04/01/2010
(Group of adult friends)
(108506713)
3.1 / 5
Anonymous
on 15/12/2009
(Mature couple)
Efforts are being made to refurbish/redecorate although the scale of the furnishings makes the rooms a bit tight.
Handy for Bath with parking - hilly walk or bus.
Expensive for 2 start hotel/guest house, but Bath tends to push up the prices with the tourist travel. 1 hour slot for breakfast on Sunday is a limitation. No staff really visible except at breakfast.
Overall: The hotel was convenient for our requirement to spend time in Bath over the weekend. I think we could have got better value B&B if we had booked earlier. (108970874)
2.6 / 5
Catherine [Aberfan, Merthyr Tydfil, GB]
on 07/12/2009
(Group of work colleagues)
Close enough to town centre to walk.
Plenty of places to eat close to the hotel.
Our room had a bad musky smell.
The bedroom radiator wouldn't turn down or off and the room was extremely warm.
The four poster bed (which we paid extra for) was a bit of a con. Not really what we expected.
The Christmas flashing lights on the front of the building disturbed our sleep as they were visible through our window and curtains.
The kitchen served the worst poached egg ever at breakfast.
Both we and our friends who also stayed in another room were disappointed with the standard of room for the money we paid.
Overall: Wouldn't recommend to a friend (108402666)
3.1 / 5
Anonymous
on 01/12/2009
(Group of adult friends)
very friendly people
nice breakfast
a bit odd that the cleaner threw some of our shopping bags in the dustbin!
(108437198)
2.9 / 5
Anonymous
on 10/10/2009
(Mature couple)
proximity to city centre
poor shower facilities,as many older hotels are in this country
Overall: good value for money (108582130)
2.0 / 5
Anonymous
on 07/10/2009
(Mature couple)
Comedy of errors hotel! we got an instant 'upgrade although we never saw what we were being upgraded from ??? bit expensive for a laugh! the Staff were friendly enough but we only saw them at check in and breakfast which suited us.
Not what you see on the website! Have to pay extra for use of the hot tub - £6pp per hour !!! We stayed in a room on the top floor - sickly pink room with THE (I mean THE) most sqeakiest four poster bed ever but after a beer hey ho!!
Overall: Don't stay here if you expect posh but its in easy reach of Bath centre. (108532083)
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