| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.8 / 5 |
1.6 / 5
Anonymous
on 14/10/2004
(Family with older children)
(1577073)
4.7 / 5
Anonymous
on 22/09/2004
(Young couple)
Cleanliness, relaxed atmosphere, all standard requirements met, close to dining area, convenient parking.
None
Overall: The only let down was good old english weather. The hotel was a breath of fresh air, as it was very informal and 'family like', instead of our typical local business hotels and we would definitely reccommend it to anyone! (1463386)
3.6 / 5
Nicholas [Preston, United Kingdom]
on 10/09/2004
(Young couple)
Excellent main meal, nice restaurant, helpful staff etc
Good bar, helpful staff
Room a little poor, lacked any special feel
Breakfast was very minimal and not as expected from the price.
(1434507)
3.9 / 5
Yvonne [Maidenhead, GB]
on 01/11/2009
(Family with older children)
Close to Alton Towers, staff were friendly, clean, breakfast was excellent, good childs menu
thought the food in main restaurant was over priced forced to have 'a la carte' - 'London prices' with a captivated audience - the cooking did not equate to the price paid - sorry to say!
Overall: Ok - shame about the food being so overpriced (108605664)
3.7 / 5
Steve [Houghton le Spring, GB]
on 30/10/2009
(Solo business traveller)
Easy to find, quiet location
Rooms a bit dated
Overall: Over all the stay was what I would have expected for the price payed (108182159)
5.0 / 5
LUCY [TRURO, GB]
on 12/10/2009
(Group of work colleagues)
Staff very friendly, food fantastic, great facilities, beautiful setting
Overall: Fabulous (108234410)
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