| Check-in process |  3.6 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.8 / 5 |
3.0 / 5
Christine [Hounslow, GB]
on 07/12/2009
(Mature couple)
(108619293)
5.0 / 5
Gina [Leighton Buzzard, GB]
on 14/07/2009
(Other)
(107505186)
4.7 / 5
joseph [london, GB]
on 14/07/2009
(Young couple)
value for money,good food, good staff,great location.good room
Overall: very peaceful and relaxing break,with kind staff and great food well priced and plenty off it.would go back again. (108693961)
4.6 / 5
Anonymous
on 09/07/2009
(Solo business traveller)
Menu and food - excellent. Staff friendly and helpful. Room clean, comfortable and well appointed.
The shower in my room - the shower tray filled up with water and looked in danger of flooding (Room 6) - not sure of reason. The water went down after the shower was switched off but could flood if someone showered for a considerable time.
Overall: I really enjoyed my stay - I wish it had been for a holiday!! (107502231)
5.0 / 5
Ria [Alphen aan den Rijn, NL]
on 27/06/2009
(Mature couple)
Overall: We had a really good time there (107487602)
3.4 / 5
Robert [Kidderminster, GB]
on 08/05/2009
(Solo business traveller)
The room was very nice with an excellent supply of tea & coffe making facilities, along with some nice additional touches. Plenty of sundries in the en-suite.
The en-suite was very small. A noisy motor ran all night, creating a vibration in the room. The menu looked very appealing, however all food has to be ordered at the bar, and when the meals arrived they were generally overcooked, dry, tepid etc etc. Breakfast was not alot better - and there were only two people taking breakfast!!
Overall: The location, style and general amenity of the hotel is very good. However, they really need to either employ a qualified chef or at least have some additional staff available - the restaurant, bar and reception were all manned by the same people, giving a distinct Faulty Towers impression. (107961372)
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