Hempstead House Hotel & Restaurant, Sittingbourne

5.0 / 5 Anonymous on 05/10/2009 (Solo business traveller)

The rooms and ambience of the hotel was very good and relaxing

Overall: Excellent, would definitely stay again  (108757846)

3.1 / 5 Anonymous on 28/07/2009 (Mature couple)

Room and food

I thought i was booking an old style Country House Hotel, rather than a primarily modern hotel full of noisy wedding reception guests

Overall:  From the above you will see i was pleased with some points, disappointed with others  (108763744)

4.6 / 5 Anonymous on 14/07/2009 (Mature couple)

A very clean hotel with excellent facilities

Overall: Very Good  (107301705)

3.7 / 5 Anonymous on 25/05/2009 (Young couple)

Generally the staff were pleasant. The rooms were very clean.

On arriving back to the hotel one evening, we were too late to dine in the restaurant & too late for room service (9.30 pm which we thought was on the early side), we asked if it were possible to have a sandwich, nothing fancy. We were told no twice before my pleading resulted in two sandwiches whic took less than 5 mins to prepare. Slightly awkward for us to have to beg & it did put a 'but' to our stay.

Overall: When we arrived at the hotel, no one was at the check in desk. One door from the kitchen is near the reception desk & 2 members of the kitchen staff very kindly offered to find some one for us. Ringing the bell worked when they were unsuccesful. We were required to find our room as opposed to being escorted (maybe I have just become accustomed to this). Generally, is was a good experience but I did find that when enterng/leaving our room, we had to pass a function area which meant we had to navigate through a wedding or other party.  (107461055)

4.9 / 5 Anonymous on 05/11/2008 (Solo business traveller)

Very much a 'country style' hotel, in a great spot for my work the next day, lovely comfy bed.

Nothing really, I was very impressed.

Overall: I really enjoyed my stay, everyone was very friendly and overall it was a great experience.  (107985729)

2.7 / 5 Anonymous on 07/10/2008 (Young couple)

Excellent restuarant, lovely communalrooms, clean.

I was very disappointed with my stay at this hotel. I booked it for a romantic break with my partner but was extremely disappointed with the room and facilities. The room which we stayed in had walls that were paper thin, we could here the guests in the adjacent rooms using their bathrooms, we could here their shower, the toilet flush and also them urinating it was most unpleasant. We could also here them talking and it made it very difficult to relax. In our room, the facilities were clean, however the shower did not get any hotter than luke warm and the shower tray was blocked meaning that we couldnt spend longer than a few minutes in there. I was extremely disappointed, especially having paid for a superior room. Also, i made a booking via the internet for 2 nights andthe hotel had only booked us in for one, again this is something we would rather have not had to deal with on a weekend that was supposed to be relaxing andromantic.

Overall: I was thoroughly disappointed  (107936836)