| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.1 / 5 |
Staff very friendly and helpful. Loved the fact they were concerned that as a lone female guest I shouldn't have to walk down corridors.
Not a bad point, but internet access is very expensive, would be great if it were free! Would be a great marketing point!!
(108663337)
friendly & helpful staff clean hotel.
old-fashioned tv, no iron & the breakfast was awful we had to send it back although we did get a refund.
Overall: for the price we paid it was fair. (108129561)
Overall: excellent staff very freindly clean room (108553823)
(108804236)
very clean hotel friendley staff
Overall: would stay again (108903984)
very helpful staff
Overall: For the short time we were there felt hotel was very good friendly and helpful enjoyable stay (108912609)
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