| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.2 / 5 |
cleanliness and furnishing and security arrangement.
to make breakfast inclusive of the cost per night.
Overall: I should have known if breakfast was inclusive of the fee per night. Everything else was adequately provided and information about the hotel was easily accessible on the internet. (2464029)
Very plush room and bathroom with all the trimmings. Informal breakfast in the library was great with friendly staff. Liked the free champange every evening in the informal library.
None
Overall: Worth every penny, Edinbugh is a lovely place. This hotel is a good base to see the city, as well as being a plush establishment with friendly staff to greet you. (2386232)
Overall: the only thing i would have liked to have known was the parking charge at the hotel. (2193987)
The cleanleness the tasteful arrangement and design of the interior
none what so ever
Overall: It was most relaxing and enjoyable. Helped by the freidliness of every single member of the people working in the hotel. (1892178)
The staff were great. It is also easy to drive to from the airport. Good restaurant recommendations.
Dodgy coloured water but apparently it's normal in Edinburgh!
Overall: It was fine, I was also considering the Glasshouse and the Scotsman which on reflection probably have better locations but it suited us ok. I was disappointed that the leisure club didn't have a jacuzzi but the main plus was the friendliness of the staff. Also I would like to have known that it actually wasn't dinner included one night but a rather petty allowance for dinner which didn't even cover my main course!! This should have been made clear. (1870268)
good location, nice breakfast, very friendly staff, nice beds
not a lot of channels on the TV,
(1564605)
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