| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.0 / 5 |
5.0 / 5
Anonymous
on 16/11/2009
(Solo business traveller)
(108811760)
4.6 / 5
Anonymous
on 01/11/2009
(Mature couple)
Excellent location, fine restaurant.
Overall: The location between two small streets is very quiet and tranquil, despite proximity to the A4 and Newbury center. The restaurant sits on a small island and is very relaxing - both dinner and the included English breakfast were first rate. (108741728)
3.6 / 5
patricia [kempsey, GB]
on 13/10/2009
(Mature couple)
Nice room, friendly staff
Blind was hanging off window when we arrived. Yhis must have been noticble to person making the room ready.
The plumbing in the room (Penthouse) is such that the cold water pipes run next to the hot water pipes making the cold water warm for a long time. In such circumstances, bottled water should be a complementary offer, not a £7.50 option.
Overall: Very good (108929198)
4.3 / 5
Richard [Sunderland, GB]
on 04/09/2009
(Mature couple)
(108734530)
5.0 / 5
Anonymous
on 10/08/2009
(Mature couple)
The setting is superb the grounds are a delight the breakfast was very good and the dining room is in a lovely island which adds to the experience
(108572295)
4.0 / 5
Anonymous
on 27/07/2009
(Mature couple)
Wonderful garden and restaurant bar - would like to stay at the hotel again because of this brilliant facility - very impressed!
The bedroom could have been a bit smarter - decoration on one wall poor, bathroom unimpressive - however did love the view of the river and the balcony
Overall: Enjoyed it - staff very friendly (108477416)
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