| Check-in process | 3.7 / 5 |
|---|---|
| Working order of facilities / equipment | 3.2 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 3.6 / 5 |
| Your room | 3.2 / 5 |
| Overall experience | 3.4 / 5 |
| Order and cleanliness of the hotel | 3.5 / 5 |
| Guest Rating | 3.5 / 5 |
(108257412)
Staff were helpful and very pleasant
Lift door had to be manually open and closed and if someone did't close the 2 doors when leaving the lift was out of use
Overall: We enjoyed our stay. Ideal location for theatre, shops and cinema. We found it good value for what we paid. (108527274)
close to where we wanted to be. Large lounge for us to chat on the night. Would visit again but would have to mention about the tea.
Having a cup of tea at breakfast is unique. Everyone shares the pot, which is okay BUT the staff only put ONE TEA BAG in the pot - JUST like drinking hot, and slightly coloured, water.
(108785679)
The lady on the reception was lovely, breakfast good quality
parking misleading, had to park a long way from the hotel and walk back in the rain and it costs £19
window had to be propped open
the shower was horrendous, drains were blocked
Overall: Should have been made aware of the parking situation and a working shower should be a standard feature (108110537)
The Osbourne was excellent--well located, clean and loaded with character, serving delicious English breakfast included!
(108670750)
The hotel personal was very nice and very helpful
Nothing to complein about
Overall: We where much plesad (108815531)
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