| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.3 / 5 |
| Overall value for money |  3.1 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room |  3.5 / 5 |
| Overall experience |  3.8 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.6 / 5 |
4.4 / 5
Anonymous
on 06/09/2009
(Mature couple)
Professionalism and friendlieness of the staff everyone went out of their way to make the stay as pleasant as possible
(107943886)
3.4 / 5
Richard [Hungrford, GB]
on 21/08/2009
(Solo business traveller)
It is what it is which is a two star seaside hotel cheaply furnished and sppointed but clean relatively comfortable with nice staff
A little expensive for what it is
Overall: Arrived at 11pm left at 8am. OK (108109303)
3.4 / 5
Anonymous
on 05/05/2009
(Mature couple)
(107460689)
3.9 / 5
Alan [Aberdeen, GB]
on 31/01/2009
(Mature couple)
Stayed in January. Room was warm and comfortable. Plenty of hot water for bath. Food was good quality and good portions. Staff were pleasant and helpful.
Shower was disappointing with limited pressure and only warmish water. TV had only 4 channels
Overall: Good standard Scottish hotel. Will probably stay again. (107374552)
4.0 / 5
Anonymous
on 21/11/2008
(Solo leisure traveller)
Staff including owner were exceeding friendly and helpful.
Thought the hotel looked a bit "tired" in some areas and I felt a small pack of biscuits could have been included with the tea/coffee tray!
Overall: Overall I enjoyed my stay at the Willowbank. (107949279)
4.6 / 5
Anonymous
on 08/10/2008
(Mature couple)
Food was excellant and if anything the portions were too big
The fan in the toilet did not work
Overall: In general our stay at the Willowbank was very good and i would not hesitate in recomending it to my friends (107347420)
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