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3 star

Osterley Park Hotel, London

764 Great West Road, London Heathrow Airport, London, TW7 5NA
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Guest Reviews

Summary of Guest Ratings

Check-in process 3.6 / 5 3.6 / 5
Working order of facilities / equipment 2.9 / 5 2.9 / 5
Overall value for money 3.2 / 5 3.2 / 5
Performance of staff 3.5 / 5 3.5 / 5
Your room 2.9 / 5 2.9 / 5
Overall experience 3.0 / 5 3.0 / 5
Order and cleanliness of the hotel 3.0 / 5 3.0 / 5
Guest Rating 3.1 / 5 3.1 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

3.7 / 5 3.7 / 5 Anonymous on 01/11/2004 (Mature couple)

It was quiet, warm and comfortable.

The room was used as smoking room and still smelled of smoke.

Overall: The staff were generally polite and helpful. However, at breakfast the coffee pot was enough for only one cup. We had to wait for waiter service to get second cup. We would like to have been given the option of a non-smoking room.  (1552699)

4.3 / 5 4.3 / 5 James [Urmston, United Kingdom] on 22/09/2004 (Mature couple)

Location and plenty of parking space

None

Overall: I have stayed at this hotel before and would not have returned if I had been disapointed the first time.  (1461891)

3.4 / 5 3.4 / 5 Anonymous on 20/08/2004 (Other)

 (1371859)

3.1 / 5 3.1 / 5 Anonymous on 09/11/2009 (Group of work colleagues)

Good value at discounted room rate. Food excellent (indian)

Pub and restaurent layout and access a bit obscure. Restaurant and restaurant staff could be better presented. Shortage of menus and limited wine available. Evidence of builders materials in car park.

Overall: Acceptable but with a little effort it could easily be made good.  (108331321)

2.9 / 5 2.9 / 5 Anonymous on 28/10/2009 (Young couple)

Staff were very helpful. Sorted out a taxi for us straight away and checked to see if the taxi was still on its way in the morning

Light didn't work in the bathroom of the room we stayed. The tv remote had no batteries. The breakfast was quiet poor for the price paid, the continental didn't have much choice and the english breakfast was made with poor ingredients

Overall: Only spent a small amount of time at the hotel, room was reasonable and we got a good nights sleep  (108125373)

3.7 / 5 3.7 / 5 damon [Maesteg, GB] on 20/10/2009 (Same sex couple)

bed was comfortable

Overall: relaxing in evening  (108247054)

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