Lucknam Park Hotel, Chippenham
Lucknam Park, Colerne, Chippenham, SN14 8AZGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.9 / 5 |
|---|---|
| Working order of facilities / equipment | 4.8 / 5 |
| Overall value for money |  4.2 / 5 |
| Performance of staff | 4.9 / 5 |
| Your room |  4.6 / 5 |
| Overall experience | 4.8 / 5 |
| Order and cleanliness of the hotel | 4.8 / 5 |
| Guest Rating | 4.7 / 5 |
How to book this hotel or view prices
Guest Reviews
4.9 / 5
Anonymous
on 23/10/2009
(Young couple)
Prompt service from all staff, Excellent location/facilities/room/food.
Had a reaction to treatment used on my back, solved by spa manager, treatment price refunded and received free spa gift.
Overall: Amazing! (108241077)
4.9 / 5
Grace [Guildford, GB]
on 26/05/2009
(Mature couple)
Lucknam Park lived up to its reputation.
Overall: Excellent. First rate staff and surroundings. Superb breakfast. (107897187)
4.1 / 5
Safina [Birmingham, GB]
on 14/10/2008
(Young couple)
Firstly, I was asked if I had any allergies before arrival and I informed the staff that I am allergic to almonds. When we arrived, the hotel had a box of chocolates (ALL WITH NUTS) and at dinner, we were served almonds with our drinks. What was the point of asking my allergies if I was going to be given almonds regardless?
Secondly, I paid extra to be upgraded to a deluxe hotel which was to include a King size bed. Upon arrival, the room was not deluxe and the bed was queen size. We were subsequently moved into another room with a king size bed, but given no compensation for the hassle. A bottle of wine or something for inconvenience would have been nice.
(107845022)
4.6 / 5
Roland [Solihull, GB]
on 11/06/2008
(Mature couple)
Superb location in the countryside but close to Bath /beautiful building / outstanding hotel decor / comfortable, spacious room / beautiful grounds & gardens / fantastic food / excellent staff courtesy & professional attention. This hotel must rank amongst the best in the world !
Only the cost - which is exceedingly high !!
Overall: We had a most enjoyable stay, but I will (sadly) have to "think twice" before I book again due only to the exceptionally high cost. (97419756)
5.0 / 5
David [Aldershot, GB]
on 07/11/2007
(Mature couple)
It was above our expectations
(97136833)
4.7 / 5
Frances [Palos Verdes Estates, US]
on 09/05/2007
(Mature couple)
Pretty room and well decorated. Wonderful bathroom
Overall: One of the best stay at a hotel. We were visiting from the USA and Lucknam Park Hotel is on the top of the list. The staff were incredible and the located stunning. (99198894)
Why do we publish ratings from Active Hotels?
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
How do I add a rating?
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
How do you manage to collect so many ratings?
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.