| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money |  3.9 / 5 |
| Performance of staff |  4.4 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.2 / 5 |
4.1 / 5
Anonymous
on 12/10/2009
(Mature couple)
Excellent location and view from room. Staff very friendly. Bar friendly and welcoming.
Hotel had no record of reservation. Had a spare room available, though.
(108296271)
4.0 / 5
Ian [Blackwood, GB]
on 17/09/2009
(Mature couple)
Glorious setting and the gardens are lovely. The lass on reception was very welcoming and helpful.
Overall: We have stayed here before and were happy to return whilst en route to the Outer Hebrides. (107541687)
4.0 / 5
Anonymous
on 14/09/2009
(Mature couple)
(108383070)
4.1 / 5
Pamela [Rosewell, GB]
on 03/09/2009
(Group of adult friends)
Great location, nice staff
Beds uncomfortable, furniture dated, room overlooking main road so traffic noise, restaurant fully booked by time of our arrival - were not told when on phone that morning that it would be wise to book, had to eat in bar
Overall: Stunning location, grounds. Definitely overpriced for what we got. (108592294)
3.6 / 5
Chris [Chesterfield, GB]
on 11/06/2009
(Young couple)
The quality of the staff, their efficiency and welcome. Good bar meals served quickly. Nice atmosphere in hotel.
Rooms at front of hotel are right on busy main road. Our room (15) also next to hotel drying room which had rumbling machinary all night.
Overall: Nice place to stay but only if you get a room at the rear of the hotel overlooking the gardens and the loch. (107661888)
3.6 / 5
Anonymous
on 07/06/2009
(Mature couple)
Location, food, restaurant and bar staff
Receptionist unprofessional, room not ready on arrival and another room was provided, dirty laundry on corridor.
Overall: Generally good but spoilt by the above points. (107984671)
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